Payment processing company learns business, trains staff

At Arkansas Valley Diesel Service, owner Trevor La Cost wants to concentrate on serving customers – not worry about processing credit card transactions.

Based in Lamar, Colorado, the dealership works with DSI partner TSYS Merchant Solutions to ensure that credit card transactions are handled securely and efficiently.

“We have had a number of providers over the years that were only interested in collecting monthly service fees and charging above-average rate percentages,” La Cost says. “TSYS is the first solution partner (alongside DSI) that actually took the time to learn our business, train our staff and provide us with state-of-the-art hardware and software solutions to take the work out of ‘processing’ credit cards for our customers.”

Based in Omaha, Nebraska, TSYS Merchant Solutions has more than 30 years of experience in the field. The company handles more than 44 million transactions per day and offers 24/7 live, US-based customer service and support.

In addition to handling credit cards, TSYS has solutions for all forms of customer payments, including debit, chip cards, Apple Pay and Android Pay.

The TSYS processing system is fully integrated into the DSI software used by dealerships across North America. “TSYS is one of our important industry partners,” says DSI chief executive officer Ben Cramer. “We selected them as a partner because of their reasonable rates and outstanding service.”

Arkansas Valley Diesel Service is delighted with the TSYS payment processing system. Says La Cost: “The low monthly fees and percentage rates are the icing on the cake. Now we can focus on what we do best – providing top-quality parts and service solutions to our valued customers.”